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Less than half of UK employees rate their employee experience positively
28 February 2020 Retention
Only 40% of UK employees rate their overall employee experience positively, according to a new report.
The O.C. Tanner Institute 2020 Global Culture Report, surveyed 20,000 employees and leaders across the world, including almost 2,000 from the UK.
It found that less than half of UK employees have had one or more positive experiences at work in the past month.
Just over half of UK employees believe the “employee experience” is taken seriously at their organisations.
Robert Ordever, managing director of workplace culture specialist, O.C Tanner Europe said: “The majority of UK employees are feeling unappreciated and neglected. Clearly not enough is being done to create workplace cultures that put the health and happiness of employees first.”
The report surmises that customers are taking precedent over employees in some UK organisations, with almost half admitting that their organisations are sacrificing the employee experience to please the customer.
Ordever said: “Many companies are still viewing employees as a means of production and profit but this must change. With 92 per cent of employees describing their employee experience as their ‘everyday’ experience, leaders need to prioritise building a vibrant workplace culture with frequent and impactful employee ‘micro experiences’ rather than big gestures of appreciation a few times a year.
“A great corporate culture is crucial to delivering first-class employee experiences. Failure to act on this will lead to disengagement, mass burnout, high staff turnover and a talent deficit that will see organisational profits nose dive.”