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In The HR World’s latest webinar, ‘All Promises? Is AI the Answer to your HR and L&D Challenges’, the specialist panel got to grips with the current state and future promise of AI in the workplace, what it could do for HR and what HR needs to do in order to get the best from this emerging technology.
On the panel were Alison Richardson, Director of HR Operations, Yodel, Craig McCoy, Senior Interim HR professional and Chair of London HR Connect and finally Yashar Moradbakhti, CEO and co-founder of the webinar’s sponsor Lingio. Together the panel drew on their current experience as well as their hopes for technology in order to give a clear view on how to get best value from AI.
Alison Richardson noted that AI was still really in its infancy in terms of use among employers. Despite this she was clear that the technology will be the way ahead and should be welcomed in the workplace. Yashar noted that AI should always bring value when deployed, complimenting current work and making life easier for those it has contact with. From this point of view, while initial investment may still be difficult to raise, deployment will always pay the business back.
With all the challenges associated with training and onboarding staff – sometimes fast turnover staff who may not even work on site – technology and AI in particular already has a role to play in taking the mundane tasks away from HR and enabling HR professionals to concentrate on more value adding activities. It can also offer a gamified approach to skills development and training, boosting engagement among employees and enhancing their skillset. However, as Craig McCoy noted progress needs to be careful and cautious – the human side of business needs to be taken care of whatever technology progress is made.
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About Lingio
Lingio is an AI-powered skills training platform dedicated to transforming workplace learning. Founded by former Spotify and EA Games colleagues, Lingio leverages advanced digital tools to create gamified, mobile-based courses that fit the schedule of busy employees. The result? 12x higher course completion rates. F
Speakers
Yashar Moradbakhti, CEO and co-founder of Lingio
With a product background from Spotify, EA Games, and MTG, Yashar integrates entertainment into learning, making it more effective and engaging. In 2015, he co-founded Lingio, originally a volunteer project to upskill people in the labour market. In 2019, Lingio received a public grant to innovate AI solutions that address the future workforce upskilling challenge, a few years after launching the first accessible AI training platform. Yashar is, hence, a true innovator in AI, learning, and gamification.
Alison Richardson: Director of HR Operations – Yodel
Alison Richardson is the Director of HR Operations at Yodel, leading the company’s recruitment team and helping to create over 10,000 roles. Alison drives health and wellbeing initiatives across the business, including supporting mental health first aiders and champions, colleague wellbeing and Yodel’s diversity & inclusivity activity.
Having previously spent over 10 years in various senior HR positions at the National Nuclear Laboratory, Alison started at Yodel in 2018 as Senior HR Business Partner. There, she supported the sort and transport operations before moving on to become Head of HR Operations in December 2019.
Alison has over 20 years’ experience in human resources with a proven track record of delivering business improvements and managing relationships with key stakeholders.
Craig McCoy: Senior Interim HR professional & Chair of London HR Connection
Craig McCoy has spent nearly 40 years in various HR positions, first in permanent roles and latterly, deliberately as an interim.
His early career was in tech and the media sector including companies such as BSkyB and BT.
In the last decade he has worked extensively in the healthcare sector working with companies as they restructure, grow and acquire other companies.
Hosted by
Simon Kent, Head of Content, The HR World
Simon Kent has been a freelance journalist in the field of HR and the workplace for over 20 years.
He cut his teeth travelling the country asking people what they did for a living for The Guardian and developing an interest in how work and employees are managed.
He has written extensively for the national press, business and professional publications dedicated to general and specific HR functions, taking in HR tech, pay and benefits, legal, training, recruitment and more.
He has edited HR and public sector magazines, digging out the best stories and liaising with senior level personnel and high-profile public sector leaders to bring great content to readers.
He has written books, blogs, white papers, features, profile, case studies and more. He has chaired round tables and brought high quality coverage online to a diverse platforms as electronic media has evolved.
He continues to be motivated to find the stories and subjects that matter most to readers and ensure they deliver value every time.