Retention: Holding on to The Talent You Need

In September we explored retention in the workplace.

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The HR World’s webinar on retention also provided a masterclass on employee engagement. Small surprise since the post-pandemic workforce now presents more of a challenge in terms of feeling satisfied and content in the workplace. Hybrid work, the cost of living crisis and The Great Resignation have all presented employers with new challenges for attracting and keeping staff.

In this context the webinar brought together Stephanie Buck, Founder and Managing Director of sponsor Eclipze Consultancy and Laura Bunn, HR Director Roadchef. Both participants have extensive experience and strong views on looking after the workforce, Stephanie working with organisations across the world and Laura guiding her business to a series of achievements around employee engagement including high rankings on the Best Companies league tables and the highest level of accreditation against the Investors In People Standard.

The conversation explored how organisations should communicate extensively with their employees to understand their motivations and use this information to reduce attrition. The speakers agreed that employee needs and desires had changed somewhat over recent years, with wellbeing and a sense of belonging now being considered more important than before. However, in the face of this it was clear that by being creative and thoughtful about satisfying employee needs it was possible to promote retention without having to engage in competitive pay rates.



About Eclipze Human Resources

At the heart of every business are its people and at Eclipze we specialise in assisting our clients with Projects and Strategic Planning with a direct focus on having the right people in place to achieve the business’ aspirations.


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Laura Bunn, HR Director, Roadchef

Laura Bunn is an accomplished HR Director with a successful career at Roadchef, a leading motorway service area operator in the UK. With over 10 years of experience at Roadchef, Laura is highly regarded for her expertise in talent acquisition, employee engagement, and organizational development.

As HR Director, Laura has led the development and implementation of a comprehensive talent acquisition strategy that has enabled Roadchef to attract and retain top talent. She has also implemented a range of employee engagement initiatives, including training and development programs, to improve employee satisfaction and retention.

Laura is known for her strong communication skills and ability to build relationships with stakeholders at all levels. She works closely with senior leadership to align HR initiatives with business goals, and her strategic thinking and business acumen have helped to drive Roadchef’s growth and success.

In addition to her work in HR, Laura is passionate about promoting diversity and inclusion in the workplace. She has led initiatives to create a more inclusive work environment and has worked to increase diversity within Roadchef’s workforce.

Overall, Laura is a highly respected HR leader with a strong track record of success at Roadchef. Her expertise in talent acquisition, employee engagement, and organizational development, as well as her commitment to diversity and inclusion, make her a valuable asset to the company.

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Stephanie Buck, Founder & Managing Director of Eclipze Consultancy

Stephanie Buck is the Founder and Managing Director of Eclipze Consultancy, a London based HR and Change Consultancy, which was founded in 2015.

As a People Expert and Leadership & Business Coach, Stephanie believes that the key to delivering exceptional performance is to truly breakdown the barriers to growth and to drive a culture of high performance by irradicating the pains behind the working dynamic.

At Eclipze, Stephanie and her team specialise in talent optimisation and strategic growth planning through keen attention to the detail of the People Agenda within their client base.

Stephanie has worked with clients across the Globe from London to Switzerland, USA, India and many more, ranging from start-ups, multi-national NGO’s to rapidly scaling SaaS businesses.


Simon Kent: Head of Content - The HR World

Simon Kent: Head of Content - The HR World

Simon Kent has been a freelance journalist in the field of HR and the workplace for over 20 years.

He cut his teeth travelling the country asking people what they did for a living for The Guardian and developing an interest in how work and employees are managed.

He has written extensively for the national press, business and professional publications dedicated to general and specific HR functions, taking in HR tech, pay and benefits, legal, training, recruitment and more.

He has edited HR and public sector magazines, digging out the best stories and liaising with senior level personnel and high-profile public sector leaders to bring great content to readers.

He has written books, blogs, white papers, features, profile, case studies and more. He has chaired round tables and brought high quality coverage online to a diverse platforms as electronic media has evolved.

He continues to be motivated to find the stories and subjects that matter most to readers and ensure they deliver value every time.

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