Jul 2023 – Employee Benefits: Then, now and next

The importance and value of giving employees choice on rewards and recognition.

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The HR World’s webinar, Employee Benefits: Then, Now and Next brought home the importance and value of giving employees choice in terms of how they are rewarded and recognised for their work.

Sponsored by Engage Health Group and with a panel comprising Engage’s Founding Director, Nick Hale, Kate Palmer, HR Advice and Consultancy Director at Peninsula UK and Alison Richardson, Director of HR Operations at Yodel, the webinar explored benefits from the starting point of how they had changed and evolved over the past decade.

There was clear agreement across the panel that choice was now highly important for employees in companies of all size. Straight forward pay, while still important in the context of the cost-of-living crisis, was not always as influential as the other reward options available. Not only that but the pendulum has definitely swung to put employees in the driving seat when it comes to what benefits should be on offer. Employee benefits are now very much tied to organisation values and it was interesting to hear that the atmosphere and experience of working for an employer was viewed as important as any particular benefit that might be offered to a candidate or existing employee.

The panel also noted that while technology was a good way of enabling people to access their benefits and as a way of communicating about them there was also a sense that organisations were forever playing catch up with technology – finding themselves ‘behind the curve’ almost as soon as a new investment had been made.

With diverse questions fielded from the webinar’s chat the session brought many learning points and an in depth insight into getting the most from employee benefits and designing a scheme that always delivers return on investment.



About Engage Health Group Ltd

Engage Health Group Ltd is an award-winning employee benefits consultancy and brokerage, offering expert impartial advice to SMEs and corporate customers. With over 30 years’ combined experience helping clients of all shapes and sizes, the Engage team are perfectly placed to address whatever requirements you may have.



Nick Hale: Founding Director - Engage Health Group

Nick has worked in the Employee Benefits sector for more than 20 years, on both the insurer and intermediary side and across all industry types and client sizes.

In 2016, fed up with the way SME’s were being underserved and shocked by some of the fees being levied against larger businesses, Nick formed Engage Health Group with a mission to deliver first class and affordable employee benefits advice to the masses.

7 years on and Engage now manage the employee benefits of some of the most well-known businesses on the planet, and help clients of all shapes and sizes in over 50 countries around the world to navigate and implement health and wellbeing provision for their people.

With a strong focus on ethical broking and great service, Engage and its sister company were recently awarded “Best Group Healthcare Advisor” and “Advice Firm of the Year” at the prestigious Health & Protection Awards, which is testament to their approach!

Kate Palmer

Kate Palmer: HR Advice & Consultancy Director - Peninsula UK

Kate is involved in all aspects of HR and employment law advice. She develops Peninsula’s expert law advisors and ensures each client gets the answers they need every time they call.

As an industry opinion leader, Kate’s expertise is frequently sought. She is regularly featured on national television and radio as well as in major publications, both industry and press.

Kate is a Chartered Fellow of the CIPD.

Alison Richardson: Director of HR Operations at Yodel

Alison Richardson: Director of HR Operations - Yodel

Alison Richardson is the Director of HR Operations at Yodel, leading the company’s recruitment team and helping to create over 10,000 roles. Alison drives health and wellbeing initiatives across the business, including supporting mental health first aiders and champions, colleague wellbeing and Yodel’s diversity & inclusivity activity.

Having previously spent over 10 years in various senior HR positions at the National Nuclear Laboratory, Alison started at Yodel in 2018 as Senior HR Business Partner. There, she supported the sort and transport operations before moving on to become Head of HR Operations in December 2019.

Alison has over 20 years’ experience in human resources with a proven track record of delivering business improvements and managing relationships with key stakeholders.


Simon Kent: Head of Content - The HR World

Simon Kent: Head of Content - The HR World

Simon Kent has been a freelance journalist in the field of HR and the workplace for over 20 years.

He cut his teeth travelling the country asking people what they did for a living for The Guardian and developing an interest in how work and employees are managed.

He has written extensively for the national press, business and professional publications dedicated to general and specific HR functions, taking in HR tech, pay and benefits, legal, training, recruitment and more.

He has edited HR and public sector magazines, digging out the best stories and liaising with senior level personnel and high-profile public sector leaders to bring great content to readers.

He has written books, blogs, white papers, features, profile, case studies and more. He has chaired round tables and brought high quality coverage online to a diverse platforms as electronic media has evolved.

He continues to be motivated to find the stories and subjects that matter most to readers and ensure they deliver value every time.

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