Boosting Business Performance with Strategic Employee Recognition
Recognition is a strategic tool for boosting employee engagement, retention, and productivity. Effective recognition programs can significantly impact business success and enhance the bottom line, yet there’s often a gap between the perceived importance of recognition and its actual impact.
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When it comes to getting the best from your workforce an effective recognition programme can boost employee engagement, retention, and productivity. In the latest webinar from The HR World and sponsored by Achievers, Caitlin Nobes, from Achievers‘ own Workforce Institute explored employee performance and effective recognition with practical input from Samsung’s Senior Director, Total Rewards, Merlyn Sequeira.
Kicking off with the insight that just 40% of HR leaders say their current recognition program drives business results, while 63% plan to increase investment anyway, both speakers were keen to ensure viewers of the webinar would be able to make their recognition programmes deliver real results for the business. After all, while the enthusiasm to invest in this area is encouraging doing so without being certain of return on investment or impact seems a little rash.
Citing research from Achiever’s own 2024 State of Recognition report, the webinar explained how to record business results effectively and how to make the recognition programme ingrained within the fabric of the company. Merlyn Sequeira explained how Samsung’s own recognition programme has evolved over the years matching the objectives of the business and expected behaviours of employees and managers.
While the recognition programme is introduced from the start of a employee’s career with the company there are also initiatives to ensure the programme is consistently used throughout the business. Initiatives such as mobile platforms for recognition and the promotion of social recognition can both deliver benefits for the business. Indeed, the webinar also highlighted businesses who are able to deliver their recognition programme in a creative way such as using kiosk technology to deliver recognition at exit points at work.
Caitlin Nobes was keen to emphasise that what gets recognised gets repeated so organisations need to be certain that their recognition scheme is performing as they need it too. The webinar also identified three traits of a strategic recognition programme: driving high usage, delivering high frequency meaningful recognition and aligning the recognition programme to business goals.
By taking the right approach to a recognition programme, how it is designed, delivered, measured and responded to, organisations can make a clear step change in their operations and productivity.
Related Resources
A number of resources, including the webinar slides are available to download here: Webinar Resources – Boosting Business Performance with Strategic Employee Recognition
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Achievers’ cloud-based and mobile first employee recognition platform is shaped by
science, and boosts engagement, commitment, and productivity by 3x. It will help you
become the employer of choice and fulfill your growth targets.
Speakers
Caitlin Nobes - Head of Research, Achievers Workforce Institute
Caitlin Nobes started her career in journalism and is still passionate about bringing the right information to the right people at the right time. As Head of Workforce Research, Caitlin oversees Achievers Workforce Institute’s primary research program, investigating changing expectations and challenges to bring actionable best practices to HR and business leaders. Caitlin has a BA in Psychology and a post-graduate diploma in journalism and has spent the last decade of her career researching and writing for HR professionals. She grew up in New Zealand but has lived in Toronto since 2011.
Merlyn Sequeira - Senior Director I, Total Rewards, Samsung Electronics
Merlyn Sequeira’s experience in Total Rewards spans over 25 years in India, the Middle East, and Canada, and more recently she leads Total Rewards for Samsung Canada. As part of this role, she oversees compensation, benefits, savings, recognition, and payroll. She works to surprise and delight her customers. On a personal front, she likes browsing travel deals and converting some of them into really incredible vacations.
Host
Simon Kent - Head of Content, The HR World
Simon Kent has been a freelance journalist in the field of HR and the workplace for over 20 years. He cut his teeth travelling the country asking people what they did for a living for The Guardian and developing an interest in how work and employees are managed.
He has written extensively for the national press, business and professional publications dedicated to general and specific HR functions, taking in HR tech, pay and benefits, legal, training, recruitment and more. He has edited HR and public sector magazines, digging out the best stories and liaising with senior level personnel and high-profile public sector leaders to bring great content to readers.
He has written books, blogs, white papers, features, profile, case studies and more. He has chaired round tables and brought high quality coverage online to a diverse platforms as electronic media has evolved. He continues to be motivated to find the stories and subjects that matter most to readers and ensure they deliver value every time.
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